My ability to analyze data and extract insights plays a pivotal role in informing my product decisions. I have a keen eye for identifying patterns and trends that can impact the product's success, enabling me to effectively prioritize features, assess market opportunities, and make data-driven decisions that drive the product's growth.
My ability to approach problems with a creative and innovative mindset helps me to identify root causes, generate new ideas, and find unique solutions to complex challenges. By combining creativity and problem-solving, I am able to overcome obstacles and drive product success.
My ability to navigate complex challenges allows me to anticipate potential obstacles and proactively manage risks, ensuring successful product launches and achieving business objectives. I collaborate with cross-functional teams, break down complex issues into manageable pieces, and develop actionable plans to move the project forward.
Drove innovation at Gartner by identifying new product opportunities, promoting cross-functional collaboration, and improving UX, resulting in optimized product adoption, over $200 million in retained business, and an 11% increase in client retention.
Launched a multi-million SaaS product line for talent management, and increased client adoption. Accelerated client onboarding process through customized experience. Led Lynk Answer product roadmap, increased onboarded experts, and achieved 1 billion skilled experts by 2022.
Automated business processes to reduce manual work hours, and generated additional ARR through collaboration with R&D. Improved customer satisfaction ratings by conducting workshops, creating MVPs, and promoting best practices to exceed stakeholder expectations and meet cost targets.
Led the development of cross-functional workflow solutions and approval tools for trading teams. Automated manual processes, reduced operational risk, and improved project velocity. Maintained communication with the Paris Risk team to stay updated on regulatory requirements and translate business needs into technical specifications for development teams.
I owned internal-facing Middle Office Workflow systems for managing Client Onboarding and Complex Products. I led vendor, development, and testing teams to create and enhance software applications and participated in firm-wide programs.
I held UX and engineering roles in client onboarding before transitioning to BA/PM roles in onboarding, risk, and compliance teams. I led multi-year, multi-million dollar projects under various methodologies, serving as Scrum Master for up to 10 global teams. My UX/UI design work focused on usability testing for web and mobile products.
